Security GuardWatchman Residential Building

Position Overview: The Residential Building Concierge/Watchman plays a crucial role in maintaining the safety security and overall satisfaction of residents within the building. This position requires a diligent individual with excellent communication skills a keen eye for detail and the ability to handle various tasks simultaneously.

Responsibilities:

• Security Monitoring:
  
• Conduct regular patrols of the premises to ensure the security of residents and property.
  
• Monitor security cameras and alarm systems to identify and respond to any suspicious activity or breaches.
  
• Access Control:
  
• Manage access to the building ensuring only authorized individuals enter the premises.
  
• Verify the identity of visitors and assist residents with access to the building and amenities.
  
• Customer Service:
  
• Provide exceptional customer service to residents and guests addressing inquiries concerns and requests in a professional and timely manner.
  
• Assist residents with various tasks such as receiving packages arranging transportation and coordinating maintenance requests.
  
• Building Maintenance:
  
• Conduct routine inspections of common areas reporting any maintenance issues or safety hazards to the appropriate personnel.
  
• Coordinate with maintenance staff to ensure prompt resolution of maintenance requests and repairs.
  
• Emergency Response:
  
• Act as the first point of contact during emergencies such as fire alarms medical incidents or security breaches.
  
• Follow established protocols to promptly respond to emergencies notify authorities if necessary and assist residents as needed.
  
• Documentation and Reporting:
  
• Maintain accurate records of security incidents maintenance activities and resident interactions.
  
• Prepare detailed reports documenting any incidents observations or noteworthy occurrences during shifts.
  

Qualifications:

• Proven experience in a similar role preferably in a residential or hospitality environment.
  
• Excellent communication and interpersonal skills with fluency in English (additional languages are a plus).
  
• Strong attention to detail and the ability to remain calm and composed under pressure.
  
• Proficiency in using security equipment and systems such as CCTV cameras and access control systems.
  
• Ability to work independently and collaboratively within a team.
  
• Flexibility to work various shifts including evenings weekends and holidays.
  

Requirements

Qualifications:

• Proven experience in a similar role preferably in a residential or hospitality environment.
  
• Excellent communication and interpersonal skills with fluency in English (additional languages are a plus).
  
• Strong attention to detail and the ability to remain calm and composed under pressure.
  
• Proficiency in using security equipment and systems such as CCTV cameras and access control systems.
  
• Ability to work independently and collaboratively within a team.
  
• Flexibility to work various shifts including evenings weekends and holidays.