VP Customer Onboarding and Enablement

Role Summary

Our client is seeking a dedicated and detail-oriented Client Onboarding Specialist to join their dynamic team. This role offers an exciting opportunity to be part of a global team, focusing on the execution of controls required in the Client Lifecycle Management process. The successful candidate will ensure that client documentation meets all policies, standards and applicable local legal/regulatory requirements. This role provides a unique chance to interact with a wide range of departments including Legal, Compliance and Risk Management functions.

• Opportunity to work within a global team in a leading financial institution
• Focus on Client Lifecycle Management and regulatory compliance
• Interact with various departments including Legal, Compliance and Risk Management
  

Responsibilities

• Execute controls required in the Client Lifecycle Management process
• Ensure client identification documentation, name screening and data capture activities meet the Bank’s policies, standards, and applicable local legal and regulatory requirements
• Support the PB Client Lifecycle Management framework for PB AU clients
• Interact with a wide range of Front Office employees as well as Legal, Compliance and Risk Management functions
• Uphold the highest standards of control, always keeping data integrity in mind while carrying out day-to-day tasks
• Act as Subject Matter Expert in various aspects of the account maintenance / Change-in-Circumstance processes
• Manage key stakeholders in Front Office, COO, Tax, Risk, Compliance, Platforms and IT from Australia locations
• Perform data capture and validation in the Client Relationship Management system
  

Requirements

• 3-5 years of relevant client account maintenance experience within Banking (Private Banking experience is preferred)
• Experience in liaising with offshore team
• Proficiency in excel and power point
• Ability to uphold the highest standards of control, always keeping data integrity in mind while carrying out day-to-day tasks
• Knowledge of Tax topics like FATCA and AEI, Investment Suitability and other mandatory requirements to ensure all accounts satisfy the required regulatory and policy standards
• SOW/SOF and Institutional KYC experience
  

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.