Specialist IT Support
Posted on :
05-08-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Liaise with Specialist - IT Helpdesk to understand end-users’ requests and needs.
- Consult with end users to determine hardware, software or system issues.
- Diagnose and resolve end-users’ workstation and/or mobile device hardware and software issues in a timely, effective and efficient manner.
- Support users in Central Services with the installation and upgrading of software, implementation of file backups, and configurations of systems and applications as and when needed.
- Support users with troubleshooting in a timely, effective and efficient manner.
- Escalate issues to appropriate IT section as and when needed.
- Manage AV in Central Services in a timely and accurate manner.
- Liaise with campus IT team as and when needed for the resolution of issues; this includes, but is not limited to, issues related to videoconferencing and other resources hosted centrally.
- Identify recurrent IT issues and support in the enhancement of IT services.
Employment Type
Full-time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
