Organise and supervise the day-to-day operations of the F&B Outlet and ensure that all work is carried out in an efficient manner (which is consistent with operating policies and procedures and delivers service excellence).
Monitor food hygiene standards and take proactive steps to maintain them and maintain an approach of continuous development to sustain the best hygiene standards.
Monitor the profitability of the outlet. Identify areas and gaps for continuous improvements, provide recommendations and/or solutions to improve them and assist with implementing such corrective measures. Take initiatives to sustain them.
Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Provide on-the-job training and constructive feedback to subordinates to support their overall development.
Actively seeks, collates, reviews and shares Guest feedback associated with food quality, service, and overall satisfaction and takes appropriate and timely action resolving any dissatisfaction.
Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Jumeirah group provides world class and luxurious hospitality services to its guests.
Responsible and accountable for ensuring that all Guests are served as per the brand standard.
Motivate subordinates and contribute to the identification of opportunities for participating in change initiatives, programs and projects considering best practices, improvement of processes and productivity improvement.
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