Office Assistant and Receptionist

• Coordinate with branches and departments to gather data, arrange required forms, fill them out, and submit fraud cases and counterfeit currency cases to the central bank through STR/SAR.
• Assist in reporting fraud and counterfeit currency cases to BSD as instructed by the reporting head.
• Maintain and update the Fraud Incident and Counterfeit Reporting registers.
• Report fraud cases to the FIU through the STR system and maintain the tracer.
• Report counterfeit currency cases to the UAEFTS system.
• Familiarize yourself with fraud detection tools and regularly monitor their processes.
• Assist in reporting counterfeit currencies to the FIU.

Transaction Monitoring and Record Maintenance:

• Support monitoring of Alfa Pay and Western Union online transactions followed by decision-making.
• Monitor online activities for in-house services such as ALFA Pay and Afex Cards.
• Coordinate with branches and departments to gather data, arrange required forms, fill them out, and submit fraud cases and counterfeit currency cases to the central bank through STR/SAR.
• Maintain databases and registers for regulatory reporting, archiving, and retrieval as needed.

Internal Controls for Fraud Risk Mitigation:

• Recommend internal controls on identified gaps and assist in implementing corrective actions.
• Maintain records of branch inspection reports and follow up with stakeholders on remediation plans.