What You Will Do
- Assist in processing monthly payroll for employees across multiple locations and ensure accuracy and compliance with local regulations and company policies.
- Maintain employee payroll records, including claims/reimbursements, incentives, deductions, overtime, payroll locks, and off-cycle payroll inputs. Conduct preventive checks and validations prior to payroll runs.
- Resolve support tickets/cases related to payroll inputs (claims/reimbursements, overtime, incentives, deductions) and payroll reports within target SLA standards.
- Review and update claims submitted through self-service workflows.
- Ensure payroll processes and inputs adhere to local labor laws and statutory requirements in each country within the regions.
- Generate payroll reports as needed, including salary reconciliations and statutory deductions.
- Work closely with finance to resolve payroll posting-related queries and Collaborate with Business HR on bulk payroll inputs and approvals.
- Coordinate with other departments to ensure seamless integration of payroll processes with overall business operations.
- Assist in the implementation of new payroll software or systems, including user acceptance testing (UAT) and parallel payroll runs.
- Assist in internal and external payroll audits by providing accurate documentation and responding to auditor inquiries.
- Address employee inquiries related to payroll, resolve issues promptly, and maintain a high level of confidentiality and professionalism.
Required Skills To Be Successful
- Proven experience in payroll processing and management.
- Strong understanding of local labor laws and statutory requirements.
- Proficiency in payroll software and MS Office Suite, especially Excel.
- Excellent attention to detail and strong analytical skills.
- Ability to handle sensitive information with confidentiality.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a cross-functional environment.
What Equips You For The Role
- Bachelor's degree in Human Resources, Accounting, Finance, or a related field and Minimum 5 years’ experience within Payroll.
- Good verbal and written communication skills to enable effective interactions with HR teams members, employees, managers, and other stakeholders.
- Technology proficiency and familiarity with HR software e.g., SuccessFactors Employee Central, PeopleAssist Case Management Tool, SAP HCM and HANA system.