1 to 3 years of experience working in student related department in a reputable university
Skills / Training / Knowledge
Excellent communication skills
Ability to work under pressure and meet deadlines
Ability to tactfully and politely deal with difficult customer situations
Appreciation of cultural diversity
Fluent in Arabic and English language skills
Job Responsibilities
Provide students with tutoring services to support their academic success
Ensure student's ongoing successful progress to completion of degree program.
Ensure timely follow-up with student inquiries.
Coordinate between students and academic advisors.
Orient new students to online tools, such as student portal.
Provide academic assistance and support to students
Monitor students at academic-risk, and enforce attending tutoring sessions
Collect evidences for the activities that we are supporting students
Provide accurate information to students on academic policies and procedures, in areas of registration, study plan, academic probation, attendance, and advising.
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