Key Account Manager - Al-Futtaim

Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

• Manage a portfolio of key accounts and corporates to ensure customer retention and maximise output from key account portfolio.
• Support the Regional Manager in sales strategies targets and sales performance so that profitability growth and revenue targets are met or exceeded for corporate customers
• Build strong and effective account management relationships with all customers
• Win new customers from building own prospect base through proactive prospecting techniques including cold calling
• Develop customer relationships to enhance profit levels and penetration of services
• Plan and implement customer retention and relationship development
• Contribute to formulation of policy and strategy within the sales and marketing function
• Maintain administration and relevant reporting and planning systems as required by the Line Manager on a periodic basis
• Work closely with accounts and collections team to ensure debts are minimised
• Maintain and develop corporate image and reputation whilst protecting and developing the companys brands via suitable PR activities and own presentation
• Prepare report on a daily / weekly / monthly basis to assist in planning strategies for acquiring potential business and understanding future trends.
• Provide vital statistics to the Marketing team to assist in strategizing future campaigns.

What you will do:

o Deliver against all sales revenue and profit targets for lease and rental products
o Build awareness of AFF and Hertz within local corporate community
o Become actively integrated with key local networking groups
o Build high levels of customer satisfaction

Required Skills to be successful:

• Evidence of proven prospect database development and sales achievements
• Excellent relationship skills
• Business to Business consultative sales skills
• Previous exposure to high profile or blue chip organisations
• Evidence of sales through multilevel decision makers
• Planning organising and ability to balance multiple demands
• Team player with evidence of building cross business support
• Target oriented and driven to exceed demanding challenges
• Market awareness and understanding of the challenges of customers and competitors

About AlFuttaim Automotive
A major division of the UAEbased AlFuttaim Group of companies AlFuttaim Automotive is an industry leader with presence in 10 countries across the Middle East Asia and Africa.
Our core business activities at AlFuttaim Automotive include distribution manufacturing leasing and aftersales and we are firmly established as the regional representative of some of the worlds most iconic automotive brands: Toyota Lexus Honda Jeep Chrysler Dodge Volvo and RAM.
We are driven by a customercentric approach constantly pushing the boundaries on innovation quality standards and valueadded service across our vast universe of customers right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custommade mobility solutions by delivering nothing less than worldclass omnichannel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions from passenger cars to SUVs electric vehicles to highperformance motorbikes commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000member strong team with inspiring possibilities for growth throughout the career path. This is AlFuttaim Automotive and we empower talent to move forward.