Services Planner
Posted on :
22-09-2024
Employer Active
1 Vacancy
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Job Description
- Assist clients with services for benefits and entitlement.
- Advocate for adequate, timely and cost-effective services.
- Respond to any issues that occur during the delivery of services, escalate to management when needed.
- Schedule appointments for clients, answer phones and track clients’ service records.
- Monitor the services being provided and stay up to date on any services being introduced.
- Evaluate the quality of all services and identify areas that need improvements and report to management.
Qualifications
- Proven work experience as a Service Coordinator/Planner or similar role.
- Strong work ethic and service skills.
- Excellent communication and interpersonal skills.
- Stay up to date with services, policies and regulations.
- Strong record-keeping and analytical skills.
- Excellent organizational skills and attention to detail.
- An associate degree or bachelor’s degree in relevant field is preferred.
Employment Type
Full Time
Department / Functional Area
Key Skills
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