Manager Delivery Service Customer
Posted on :
16-09-2024
Employer Active
1 Vacancy
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Job Description
- Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to ensure high level of safety performance.
- Ensure sufficient staff and support facilities are available for shift in cooperation with central allocations based on the agreed service standards.
- Supervise the day-to-day operations of the department to ensure that work processes are implemented.
- Ensure that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
- Ensure compliance to all relevant safety policies, procedures, and controls across the department to guarantee employee safety, legislative compliance and a responsible environmental attitude and the implementation of BAPP.
- Build and maintain relationships with stakeholders to ensure that customers’ requirements are met and in compliance with regulatory, safety and legal requirements.
- Conduct spot audit on conformance with Standard Operating Procedures (SOPs), Customer Services and KPIs to ensure continuous improvement of processes.
Employment Type
Full Time
Department / Functional Area
Key Skills
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