Desktop Support Engineer
Posted on :
09-09-2024
Employer Active
1 Vacancy
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Job Description
Roles & Responsibilities
Job Description :
1. ITIL – Incident/Problem/Change Management
2. SLA – P1/P2/P3/P4
3. Experience on ITSM Tools
4. Working experiences on Asset Management
5. Experience of Operating System install, configure.
6. Should able to resolve issues related to Email/Teams/Outlook/Zoom?
7. Handle Troubleshoot Queries
8. Handling Wifi issues
9. What is administration command prompt
10. Able to deal frustrated Inhouse employee facing issue with his computer.
11. Hands-on experience with Windows/Linux/Mac OS environments
12. Working knowledge of office automation products and computer peripherals, like printers and scanners
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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