Deli Manager

Sales / Analytics:

• Develops / leads a retail sales team to provide customer service at the highest level in all areas
• Effectively promotes services / products to maximize sales
• Executes merchandising programs
• Promotes marketing and Store events through powerful planning, merchandising and taking advantage of traffic
• Achieves sales goals; prepares projections / forecasts, reviews financial tracking information, addresses performance opportunities and budget discrepancies, communicates sales goals to Partners
• Achieves gross profit budget by preparing projections / forecasts, controlling inventory, managing and reducing food costs, ensuring the accuracy of invoices, managing the conversion process for perishable shrink, reducing supply usage, and managing shrink
• Ensures highest level of quality and presentation in products and services
• Ensures availability of seasonal items
• Builds relationships with customers and builds customer service through Partners
  

Food Safety / Sanitation:

• Ensures compliance with government / H-E-B regulations and standards for product freshness, safety, refrigeration, and sanitation
• Maintains safety / sanitation of equipment and department; maintains sanitation standards throughout the work area
  

What is your background?

• 1+ years of experience
• Leadership experience in a complex environment with multiple direct reports
• Experience in ordering, inventory maintenance, and shrink control
  

Do you have what it takes to be a fit as an H-E-B Deli Department Manager?

• Thorough understanding of retail accounting
• Proficiency on H-E-B systems (XPTR, IMS, CICS2)
• Advanced verbal / written communication and organization skills
• Ability to oversee a high-volume production team
• Ability to demonstrate personal initiative and exceptional customer service
• Ability to delegate, organize, and plan effectively
• Ability to maintain an efficient operation, troubleshoot, and report any equipment malfunctions
• Ability to supervise, train, and cross-train staff
  

Can you...

• Function in a fast-paced retail environment
• Lift / carry 80 - 90 lbs on a regular basis up to 500 feet in distance
• Stand, walk, bend, reach, kneel, squat, and reach overhead and side to side throughout shift
• Possess hand / finger dexterity
• Safely maneuver around moving mechanical parts and equipment with risk of electrical shock
• Work in a cooler environment on a regular basis, and in an extreme cold environment on an occasional basis
• Work a flexible schedule, including opening, closing, and weekend shifts
• The noise level is usually moderate (rare exposure to extreme noise)