Key job responsibilities
- Craft end-to-end user journeys across desktop, mobile, and native apps (iOS & Android) with low, medium, and high-fidelity mockups/wireframes.
- Collaborate closely with product and business teams to define user needs, high-level requirements, and use cases.
- Responsibly and effectively advocate for customers and impart day-to-day strategic user experience leadership.
- Understand the end to end customer journey, the friction points within, and how your proposed CX solution impacts that path and others.
- Champion user-centered design throughout the entire project lifecycle: discovery, concept design, and launch.
- Foster a collaborative environment, sparking creativity and driving innovation with cross-functional partners.
- Raise the design bar - conduct UX audits and UXQA to ensure optimal user experience.
- Regularly present design work to peers, stakeholders, and leadership for feedback and approval.
About The Team
You'll collaborate with a passionate team of UX professionals who are dedicated to helping each other learn and grow. We foster a supportive environment where you'll receive mentorship, contribute to a positive team culture, and have the autonomy to make a real impact. We gather often to collaborate and ask questions, so bring your unique skills and experience and be prepared to share, learn, and grow with us.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | New York, NY, USA | Seattle, WA, USA
Basic Qualifications
- 5+ years of design experience
- 3+ years of delivering design solutions as a UX designer or interaction designer experience
- Have an available online portfolio
- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)
Preferred Qualifications
- 2+ years of mass-market consumer web / mobile products experience
- Experience working in a collaborative team and working directly with developers for implementation of designs