IT Service Desk Agent
Posted on :
20-08-2024
Employer Active
1 Vacancy
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Job Description
Researches and develops solutions for standard software and hardware questions, issues, problems and failures.
Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well as the Parsons standard workstation configurations.
Follows Parsons Policies, procedures and standards in responding to end user requests and providing end user support.
Documents and reports all service requests and their outcome, following standard Parsons procedures and practices.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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