drjobs Program Manager Customer Call and Service Center Design and Implementation العربية

Program Manager Customer Call and Service Center Design and Implementation

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1 Vacancy
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Jobs by Experience drjobs

15 - 17 years

Job Location drjobs

Dubai - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

  • Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments.
  • Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams and stakeholders.
  • Solid understanding of call center technologies, customer service best practices, and industry standards.
  • Strong analytical and problem-solving capabilities, with the ability to make data-driven decisions.
  • Project Management Professional (PMP) certification is a plus and/or any similar project/program management certification is a big plus.
  • languages: Should be fluent in both Arabic & English (read, write and speak)
  • Familiarity with project management tools and software.

Employment Type

Full Time

Department / Functional Area

Top Management / Senior Management

Key Skills

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