Program Manager Customer Call and Service Center Design and Implementation
Posted on :
19-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2732727
- Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments.
- Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams and stakeholders.
- Solid understanding of call center technologies, customer service best practices, and industry standards.
- Strong analytical and problem-solving capabilities, with the ability to make data-driven decisions.
- Project Management Professional (PMP) certification is a plus and/or any similar project/program management certification is a big plus.
- languages: Should be fluent in both Arabic & English (read, write and speak)
- Familiarity with project management tools and software.
Employment Type
Full Time
Department / Functional Area
Key Skills
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