Senior Officer- CB CAD - DF

Roles & Responsibilities Job Description • Balanced job scheduling across board, track and monitor daily activities of processing unit ensuring TAT rates with no compromise in submission quality with zero / minimal operational errors. • Cross validates perfection of all documents against product parameters and reduce workflow rejections / returns based on missing / inaccurate documentation ensuring RFT. • Coordinate/follow up with Sales /OPS to resolve the issues/correction cases. • Maintain and review staff attendances and leave plans. • Monitor business reports, submission by processors for information accuracy and ensure enhanced staff outputs through regular training on processes and product / policy parameters.