Company is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients, guided by their experience running thousands of processes primarily for Global Fortune 500 companies. They think with design, dream in digital, and solve problems with data and analytics. Combining their expertise in end-to-end operations and our AI-based platform.
Job Details:
Strong SQL coding experience
Provide L3 support of core payment processing infrastructure for leading investment bank
Exposure to compliance programs like OFAC and AML is preferred
Review users requests and requirements, define feasibility and qualification
Write functional specifications based on users requirements and applications design
Data analysis
Exposure to UNIX is preferred.
Define testing strategy , tests plan and execute functional tests
Propose logical solutions and transform them into clear business and technical requirements
Utilize query tools to confirm data quality and investigate questions
Track, resolve and escalate issues for own projects while keeping relevant stakeholders informed
Support production environment and address incidents logged under “Production Support”
Provide permanent solution for all the problems logged under “Production Support”
Perform root cause analysis for P1/P2/P3 and P4 incidents and take action based on business needs
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