Drive insights and support informed decision making for the Managed Services solutioning team using complex data analysis and research.
Design and manage the required data sets and reports/ dashboards required to support the operations of the Managed Services solutioning team.
Conduct and maintain benchmarking and market positioning analysis and reports.
Use market/ internal data to help inform the Managed Services solutioning strategy.
Utilize data analysis tools and techniques to interpret complex data and provide meaningful insights more broadly for the Managed Services solutioning team.
Prepare presentations, reports and dashboards to present meaningful findings to stakeholders.
Act as a liaison between stakeholders to ensure clear communication and understanding of analysis/ project scope and requirements.
Assist in project management tasks such as project planning, monitoring progress, and communication with stakeholders.
Support the implementation of changes to processes, systems, or products related to the Managed Services Solutioning team, including training and creating documentation as necessary.
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