Role Purpose:
Lead and manage a team of technical support experts, including L2 Support engineers, IT Workshops Engineers, Printing Team Engineers, and Project staff, ensuring the streamlined operation of ADIB's IT support services for ADIB and its subsidiaries.
Spearhead daily technical support operations, ensuring prompt resolution of IT issues, fostering high customer satisfaction, and collaborating cross-functionally to enhance the organization's technology infrastructure.
Department / Functional Area
Accounts / Taxation / Audit / Company Secretary