Greet and serve all customers, demonstrating excellent customer service as per brand standards
Deal effectively with customer concerns and ensure timely and effective resolution.
Achieve sales targets in line with Company guidelines.
Identify customer needs by asking open ended questions, using product knowledge to make recommendations, taking opportunities to suggest add-on sales appropriately.
Ensure awareness and understanding of product range knowledge, and in-store promotion details, sharing the information with customers to encourage sales.
Responsible for opening, closing and operating the cash registers at the start or end of the business trading day; perform tasks including but not limited to receiving payments in all authorized modes, issuing receipts / bills against payments counting
Ensure store opening checklists are completed in a timely manner, with responsibility for all stock availability, records of the same and timely replenishment.
Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.
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