Chat Support Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
1. Respond to customer inquiries and provide assistance through online chat.
2. Identify and resolve customer issues in a timely and efficient manner.
3. Maintain a high level of professionalism and customer service at all times.
4. Document all interactions with customers accurately and efficiently.
5. Collaborate with other team members to ensure customer satisfaction.
6. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
7. Meet and exceed performance metrics related to customer satisfaction and response times.
Employment Type
Full Time
