Responsibilities:
- Serve as the main point of contact for all customer inquiries, issues, and requests
- Build strong relationships with customers to understand their needs and preferences
- Provide timely and effective resolutions to customer concerns and complaints
- Coordinate with internal teams to ensure customer needs are met and issues are resolved promptly
- Proactively identify opportunities to improve customer experience and satisfaction
- Conduct regular check-ins with customers to gather feedback and address any concerns
Department / Functional Area
Sales / Business Development