Qualifications
Person Specification Qualifications Essential
- NVQ 3 Business/Administration or equivalent
- Recognised typing qualification (e.g. RSA III or equivalent
- Good standard of general education including GCSE's (or equivalent) in English & Maths at grades A-C.
Knowledge Essential
- Demonstrate ability to create and produce surveys and process data
- Demonstrate ability to create leaflets and flyers to promote the Wellbeing Service
- Demonstrate ability to compile accurate recording and entry of data.
- Demonstrate ability to undertake and produce complex minutes at meeting
Desirable
- Knowledge of NHS supply system ordering via iProcument
- Experience of working within a patient / customer facing role
Experience Essential
- Ability to organise own workload effectively and without supervision
- Ability to supervise administration / reception staff / ability to delegate work flow
- Excellent organisational skills.
- Ability to deal with complaints.
- Demonstrable secretarial/administrative experience
- Excellent knowledge of working on a variety of databases
Desirable
- Experience of working within a patient / customer facing role
- Experience within NHS or similar setting