Serve and clear food and beverage items in an unobtrusive and professional manner
Carry trays and set up trolleys with linen, china, glass and silver
Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests
Ensures that effective link is maintained between kitchen and service areas
Handle guest complaints according to policy
Ensuring the outlet set up is according to set standard
Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening
To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
To understand all food and beverage items offered, including ingredients, methods of preparation and proper serviceTo promote good public relations and handle complaints or concerns of guests
To work in co-operation with the Chefs
To maintain inventories and par stocks
To provide lateral service within the hotel whenever needed
Ensure closing of the restaurant is carried out as per the standard checklist provided and no pending tasks
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