Female Front Desk Receptionist
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Job Description
Ø Ensure all the complaints from the guests are handled delicately and informed to the Duty Manager.
Ø Cross check Housekeeping occupancy report and inform the Duty Manager about discrepancies.
Ø Feed in the data collected from the guest through the registration card/business card, on to the Computer and update guest profiles on a regular basis.
Ø Sell higher priced rooms to the guest by skilful salesmanship.
Ø Ensure that all guest/internal correspondence is filed and maintained systematically.
Ø Ensure all messages are transmitted in time and also that messages are sent to the guests with regard to any requests from them.
Ø Answer all incoming calls for guests in their absence and convey/record all messages.
Ø Handle all guest mail, parcels, telegrams as per laid down procedures.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
