Senior Manager - Transformation

• Contribute to the engagement team in delivering high-quality work products for our clients in a timely manner.
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress.
• Lead delivery of specific workstreams or deliverables.
• Support in stakeholder engagement and presentations to clients.
• Build lasting working relationships with our colleagues and clients.
• Work within both traditional and agile project environments with a high degree of ambiguity and a track record of high-quality delivery.
• Build strong internal relationships across the WSP business.
• Work together with our technical advisors, engineers, planners, and commercial consultants to bring integrated offerings to our clients.
• Leverage data and technology to provide innovative solutions to clients’ challenges.
• Contribute to positioning our Business Transformation services across the middle east through thought leadership development, and social media presence.
  

We'd love to hear from you if you have:

• A minimum of 12 years of experience in a similar role.
• Experience in the built environment, with specific experience in key capabilities (Strategy, Operating Model Design, Business Process Management, People Advisory) in Management Consulting and Advisory environments or a relevant position with transferable skill
• Experience in one or several of our key sectors
• Experience in the following areas:
  • Target Operating Model development
  • Current state assessment, benchmarking, gap assessment against best practice
  • Strategy development (at the departmental or organizational level), operational planning, performance management
  • Mapping customer journey, services, organizational or departmental scope, and process framework
  • Organizational design, organizational sizing
  • Development of departmental roles and responsibilities, job descriptions
  • Development of competency frameworks, and conducting competency assessments
  • Development of governance frameworks, including committee structure and terms of reference, a delegation of authority, three lines of defense
  • Development of detailed processes in Visio or ARIS or other BPM tools, standard operating procedures, and work instructions improving organizational efficiency