Employer Active
• Define overall user-facing commerce experiences, platforms, and services KPIs and ensure proper instrumentation to track against goals.
• Lead a cross-functional agile team of engineers, product design, and application support to deliver a world-class customer experience.
• Partner with the growth, engineering, creative, and design teams to bring the product vision to life with prototypes and mockups.
• Be a strong advocate for a data-driven approach to creating a customer experience, leveraging qualitative and quantitative research methods to discover your customer’s needs.
• Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
Full Time