Gym Operations Manager

Responsibilities:
• Oversee development of activities and initiatives to generate leads by networking the local area and maximising the opportunities for sales.
• Ensure that each member of the club has signed a copy of the terms and conditions, disclaimer and physical readiness questionnaire before using the facility
• Daily usage monitoring
• Maintenance issues tracking and completed
• To assist coordination of marketing plans to drive new memberships and retain existing members
• Counter check the freelance and colleague commission claim papers and send them to Finance for payment
• Ensure that each new member of the club is put through the New Member Journey and that all club staff follows through on their responsibilities to provide on-going support.
• Manage the Lifestyle Manager to drive monthly/yearly Membership Sales – Individual & Team Performance to Budget
• Manage the Fitness manager to drive personal training revenue and customer service