Valet Cashier

RESPONSIBILITIS:
• Be knowledgeable about daily hotel operations, check daily event sheet, Have knowledge of hotel rates, package and discounts.
• Attend the shift briefing, daily 15 minutes training and front office monthly meeting.
• To ensure a quick, efficient and friendly payment process for all paid parking system. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards
• Be flexible according to the business needs.
• Be fully aware of hotel credit policy and procedures and ensure that its adhered at all time.
• Be knowledgeable and promote the Marriott rewards program.
• Keep yourself informed with all VIP arrivals.
• Be flexible in regard to work schedule.
• Strive to represent Marriott in the most professional manner at all times.
• Ensure that all guests are communicated with the credit policy and procedures upon check-in.
• Take initiative through empowerment to ensure complete guest satisfaction.
• Be fully aware of safety and emergency procedures.
• Handle mail and messages properly and on confidential basis