Receptionist

- Oversee all reservations, payment and tracking procedures, established for the spa facilities as required
- Create a warm welcome and a friendly atmosphere
- Promote all services that are offered within the Spa
- Post charges in micros that may incurred by Guests and members and carry out correct accounting procedures
- Encourage sales through full product and price knowledge of offered and available facilities
- Coordinate with the spa team on the daily operation of the spa to ensure the smooth and effective running of the operation
- Prepare spa area for Guests and prepare refreshments
- Keep all spa areas clean and tidy at any times and deliver high standard of spa cleaning services
- Ensure spa operation follows Standards of Performance guidelines and regulations
- Handle all customer queries and provide usage reports on linens and consumables
- Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures