Fleet Manager

Responsibilities:
• Support customer operations • Provide technical support • Provided commercial recommendations • Coordinate service support Required Qualifications :
• Bachelor’s degree preferably in engineering or related field or equivalent experience • Previous experience with advanced technical management, project management experience involving customer care.
• Ability to work effectively under pressure, high sense of urgency and ability to influence for results is essential.
• Strong accountability, proactive planner and organizer.
• Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
• Demonstrated ability to communicate appropriately to ensure a team’s success • Able to communicate with various levels of management at customer and dealer level.
• Excellent oral and written English communication skills This position requires willingness to travel.
Additional, but not required qualifications:
• Experience with Caterpillar • Good knowledge of Caterpillar policies, standards, procedures, and a broad understanding of Caterpillar’s organization • Knowledge of Caterpillar digital technologies Caterpillar is an Equal Opportunity Employer (EEO