Residential Coortinator

Responsibilities:

• Perform administrative skills such as typing, filing, copying, coordinating appointments for Director of Residences and Residence Managers and answer telephones according to Four Seasons standards.
• Coordinates the move-in date with Director of Residences for all residents.
• Coordinates the booking of the service elevator for move-in (in needed).
• Prepare written correspondence on behalf of the Residential Leader for approval.
• Maintains the homeowner profiles within the building management systems and on Golden.
• Handle residents’ complaints in the absence of the Residential Leader; determine action to be taken and follow up required.
• Coordinates any a la carte service requests and ensures accurate billing is followed.
• Builds relationships with residents and safeguard the assets and resources of the Association.
• Complies with and enforces Four Seasons’ guidelines, policies, and procedures.
• Assists in building/property orientations as needed.
• Coordinates the opening of the units to trades and contractors after authorization has been received, with the help of a security.
• Performs all administrative duties of the division (PO, payroll, schedule, inventory, etc.). Maintain stationery supplies for the Residences administrative office.