drjobs Duty Manager العربية

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Responsibilities:

•Directly oversees the planning and day-to-day activities of thePool Area, Security, Entertainments as applicable to the Hotel andits guests.

• Monitors and reviews guestcontact areas throughout the hotel to ensure unwavering adherenceto service standards, policies and processes with a focus on theguest experience.

• Maintains the Manager onDuty program and scheduling to achieve adequate leadershipcoverage, while ensuring timely response and follow-up to all guestrequests and concerns, 24/7.

• Continuallycollects and reviews guest feedback with teams and counterparts inan effort to minimize defects and maximize guestsatisfaction.

• Works with hotel teams tostreamline the flow of communication and operational processesrelated to all departments within the Resort, with a focus onefficiency and guest convenience.

• Develops,implements and monitors standard protocol related to cleanliness,health, liability, lost & found, safety, and securitythroughout the Hotel. (e.g identifying potential hazards, incidentreporting, emergency response, evacuation procedures,etc

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Contract Management / Estimation / Tendering / Quantity Surveying

Key Skills

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