Stakeholder Manager

Roles and responsibilities

• Undertakes duties as assigned by the Engineering Manager (EM) and Project Director.
• Responsible for developing stakeholder relationships as a face of the client.
• Responsible for managing activities of the stakeholder coordinator.
• Maintains the implementation of the stakeholder(s) management register and updates as required.
• Represents the client's interests on all matters related to stakeholder permitting and approvals.
• Coordinates stakeholder expectations, dialogue and other forms of engagement to understand key common interests.
• Good knowledge of planning processes required to coordinate with the government and semi-government entities and for clarifications, justifications and permitting by statutory authorities.
• Supports and facilitates the client's Element Teams, design consultants and contractors with the overall permitting process to enable them to secure required approvals, NOCs and permits for the various projects.
• Ensures project teams deliver required documents on schedule and in accordance with any stakeholder requirements.
• Coordinates with all stakeholders regarding project submissions, revisions, clarifications, approvals, justifications and approvals by statutory authorities.
• Reviews all document completion processes submitted by contractors and design consultants as required by stakeholders on behalf of the client.
• Monitors projects progress.
• Notifies the project's leadership of any potential risks in the permitting process that could impact the schedule and updates the status of projects via dashboards periodically.

MINIMUM REQUIREMENTS:

Applicants would ideally come from an Engineering / Project Management background, with at least 5 years’ experience within a senior position on a large scale project.

The successful candidate will ideally need to have Abu Dhabi specific experience and knowledge of procedures and Government processes as well.

Command of the Arabic language would be advantageous.

Qualifications

A Bachelor’s Degree in either Civil Engineering or a related subject.

Desired candidate profile

. Stakeholder Engagement and Relationship Management

• Develop Stakeholder Engagement Strategies: Create and implement comprehensive strategies to identify, assess, and manage key stakeholders for projects or organizational initiatives. This includes both internal (employees, management) and external (clients, community groups, government agencies) stakeholders.
• Maintain Stakeholder Relationships: Build and nurture long-term, positive relationships with stakeholders, ensuring they feel informed and engaged throughout the project lifecycle.
• Liaison Role: Serve as the key point of contact between stakeholders and the project team or organization, ensuring the needs and concerns of stakeholders are clearly communicated and addressed.
• Conflict Resolution: Identify potential conflicts or issues early and work to resolve them in a constructive manner, fostering collaboration and trust between different parties.

2. Communication and Reporting

• Effective Communication Channels: Establish and maintain clear communication channels with stakeholders, ensuring timely and transparent dissemination of information. This can include regular meetings, reports, newsletters, or digital updates.
• Reporting and Documentation: Prepare and deliver progress reports, presentations, and updates to stakeholders, ensuring that all information is accurate, relevant, and presented in a way that is accessible to different audiences.
• Stakeholder Feedback: Collect and document feedback from stakeholders, ensuring that concerns or suggestions are taken into account in decision-making processes. Ensure the feedback loop is closed by informing stakeholders about how their input has influenced the project or initiative.

3. Strategic Planning and Coordination

• Collaborative Planning: Work closely with internal teams (project managers, communications, marketing, etc.) and external stakeholders to coordinate the development of project plans, schedules, and budgets. Ensure that all relevant stakeholders are aligned with project goals and timelines.
• Risk Management: Identify potential risks related to stakeholder relationships, such as public opposition, regulatory challenges, or conflicting interests. Develop mitigation strategies to minimize these risks.
• Policy and Regulatory Advocacy: Represent stakeholders' interests within the organization or project team, ensuring that any necessary adjustments are made to meet regulatory, legal, or community expectations.

4. Community and Public Relations

• Community Engagement: For projects that impact local communities, develop and manage community engagement strategies to ensure that the concerns of residents, businesses, and community leaders are addressed.
• Public Relations: Manage the organization’s public image in relation to key stakeholders, ensuring that the company or project is viewed positively by external audiences.
• Crisis Management: In situations where stakeholders are dissatisfied or there is public unrest, lead efforts to manage and resolve any crises, ensuring that the organization’s reputation is protected.