HR Systems

Responsibilities:

• Provide hands on, robust testing service for process and system changes, documenting results, highlighting risks, and providing status updates to project teams.
• Responsible to ensure the reports that are developed are tested and all defects and issues are tracked and managed to resolution
• Collate the metrics, calculations and data for reports and dashboards and work with Global and regional teams to standardise the reporting requirements
• Provide tier 2 system support to the HR and the business by resolving HR systems issues within agreed timeframes and service level agreements
• Responsible to keep track of the recurring systems issues and identify opportunities for process and systems improvements