drjobs Lobby Hostess العربية

Lobby Hostess

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

Female

Vacancy

1 Vacancy

Job Description

Responsibilities:

- Consistently offer professional, friendly and engaging service.

- Greet all guests as they enter and exit the hotel while ensuring service standards are followed.

- Make sure no guest is left unattended; you must be in touch with all.

- Be an Ambassador for the hotel at all time, encouraging guests to come back.

- Engage in conversation with first time visitors, showing them the lobby and offering directions as required.

- Assist guests regarding hotel facilities and promotions in an informative and helpful way

- Use a positive and clear speaking voice; address the guest by name if you know it.

- Listen carefully to understand requests, respond with appropriate action and provide accurate information such as outlet operating hours, hotel's layout, activities taking place and local attractions.

- Follow "lost and found" policy.

- To follow department policies, procedures and service standards

- Handle Trip Advisor comments from our values guests.

- Be familiar with the entire hotel's operations in order to assist guests at all time

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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