IT Service Management Jobs in Dubai

Responsibilities Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling . Cancel or upgrade accounts.

Responsibilities: Evaluating technical programs. Developing application designs and web pages. Providing customer support for programs and applications. Training customers and staff in best practices, applications, and programs. Troubleshooting technical programs. Finding ways More...

Act as administrator for private networks on cloud - Azure and AWS; and software such as - MS SQL server, MySQL, Oracle IIS, FTP, SSH and Apache Tomcat Support local or remote users on technical issues, software updates, solve tickets for incidents and provide technical support to b More...

Responsibilities: Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing acces More...

Responsibilities: Purchasing and maintaining vehicles for deliveries. Deciding whether to lease or buy vehicles. Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Deter More...

Responsibilities: Installing, maintaining and repairing ventilation and air conditioning systems and equipment. Identifying maintenance risks on equipment. Diagnosing electrical and mechanical faults for HVAC systems. Cleaning, adjusting and repairing systems, and performing war More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking More...

Responsibilities: Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Deter More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Leading a full range of assurance tasks including the planning, testing, reviewing and reporting stages on large and complex client engagements Managing and leading engagement teams, monitoring and mentoring junior team members and delivering assignments on time i More...

Responsibilities: Coach others, recognise theirstrengths, and encourage them to take ownership of their personaldevelopment. Analyse complex ideas orproposals and build a range of meaningfulrecommendations. Use multiplesources of information including broader stakeholder views tod More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Providing 1st and 2nd line technical support on the products; answering support queries. Visiting customer sites to troubleshoot problems that can t be fixed remotely.Active participant in the customer support center, work with customers to provide a wide variety of technical issues More...

Responsibilities: Gathering and interpreting information to evaluate the efficiency of financial procedures. Analyzing key financial data and advising senior management on strategic planning. Developing and implementing cost-effective financial policies and procedures, as well as More...