IT Service Management Jobs in Dubai

Responsibilities: Evaluating internal functions, business development strategies, and IT processes and suggesting improvements. Creating business architecture models to reflect the organization's strategies and goals and creating and implementing business visions and goals. E More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities: Support the IT Team on E-commerce & E-services related projects Understanding of APIs and associated programming languages is required Understanding of Order fulfilment processes, WMS, PSP, Click & Collect, Customer Care, CRM, PIM, prix ERP Analytics mind More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities Developing engaging social media strategies. Managing social media platforms of the organization. Scheduling social media posts. Engaging followers with regular company updates. Creating brand awareness via SM to gain audience attention. Overseeing Social Media More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible f More...

Responsibilities: Direct the design, planning, implementation, and maintenance of the computing infrastructure that supports the company’s operations and business applications. Maintain oversight of all IT projects, ensuring that commitments are properly planned, staffed, moni More...

Responsibilities: Meeting with the IT manager to discuss system needs. Designing and installing computer hardware configurations. Installing software and networking systems. Troubleshooting network and software issues. Installing high-level software security systems. Training More...

Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall More...

Responsibilities: Ability to lead, motivate and develop a multicultural team Proven track record of KPI achievement Excellent communication and influencing skills with the flexibility to communicate effectively with different audiences Dynamic, Confident and leaves the brand Stra More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Support UAE Region businesses and functions in identifying, assessing, measuring mitigating potential risks. Align the Enterprise Risk Management Policy along with risk registers and business continuity plans related to UAE Region businesses & functions. Commu More...

Responsibilities: Assessing and identifying new opportunities for growth in current and prospective markets. Establishing the company’s goals and objectives. Recruiting and training new employees. Performing regular employee evaluations to determine areas of improvement. More...

Responsibilities: Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community me More...

Responsibilities: Writing, editing and proofreading content. Managing a content team consisting of writers, graphic designers, videographers, etc. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Build a following on social media More...

Responsibilities: Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics pers More...

Responsibilities: Follow-up O/S Audit Issues on specific prior audit business units as required and provide status data on Open/Closed issues to IA Manager/Deputy/CIA as required. Develop, execute and maintain relevant IT audit RCMs and work programs and conduct the IT audit in acco More...