IT Service Management Jobs in Dubai

Role Description:-Successfully migrate all existing knowledge articles for all voice / chat / back office processes from as is sharepoint platform to proposed frameworkConstantly innovate on How articles / content can be strategically positioned to increase agent adoptionWork with all More...

Responsibilities: Develop regional productivity programs (including staffing standards, key operational KPI. Etc.) Implementation of the process and organization Operations standards in conjunction with global standards with local adoption based on market need. Implementation of op More...

Responsibilities: Developing internal control guidelines, policies, and procedures for budget accounting, cash and credit management, administration, and other activities. Coordinating and directing budgeting, procurement, investment activities, and financial planning. Ensuring c More...

Responsibilities: Overseeing the development and installation of new networking and computing infrastructures. Selecting the best possible solutions using knowledge of a wide range of available technologies. Monitoring systems in the existing network to ensure there are no produc More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Responsibilities: Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping. Reject all products and materials that fail to meet quality expectations. Read blueprints, plans, and specifications to understand the requirements of More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...

Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency th More...

Responsibilities: The responsibility of this function covers driving the Service Operations in the Middle East & Asia-Pacific region with major impact programs, as well as process definition, implementation, training and productivity improvement with main focus on: Establish Ope More...

Responsibilities: You will achieve highest customer satisfaction within the framework of Siemens Healthcare, Customer Services. You will lead and hold full disciplinary responsibility of a team of highly qualified and motivated customer service engineers and application specialists. More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Analyze data or insights to determine industry and consumer trends Devise long-term development strategies for product categories Develop exit strategies for unsuccessful products Foster trust relationships with vendors to achieve better pricing and quality of services Place app More...

Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities More...

Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall More...

Responsibilities: Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping. Reject all products and materials that fail to meet quality expectations. Read blueprints, plans, and specifications to understand the requirements of More...

Responsibilities: Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers. Achieving established goals.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Analyzing existing computer systems and making recommendations for upgrades and improvements. Developing and overseeing the installation of systems, which include software and hardware. Performing tests and troubleshooting, as well as quality assurance.

Responsibilities: Provides first level IT supports to colleagues and guests Responds to guest queries in a friendly and efficient manner Works within the ITIL process framework ensuring all activities are accurately logged Monitors the performance of Networks, Servers, Workstation More...