IT Service Management Jobs in Dubai

Help managers complete daily tasks (e.g. implementing new policies) Understand each department’s (e.g. Marketing, Sales) daily processes and goals Provide administrative support (e.g. data entry) Get familiar with personnel duties Participate in company’s strategic p More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc. Attend meetings and keep minutes Receive and screen phone calls and redirect them when appropriate Handle and prioritize all outgoing or incoming correspondence (e-mail, letter More...

Update your profile with the most relevant skills and experience, to increase your chances of landing this position You're in the top N / A applicants based on your profile Selecting carriers and negotiating contracts and rates. Planning and monitoring inbound and outgoing deli More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

– Answer inbound calls, respond promptly and professionally to customers’ inquiries about products and services. – Manages and updates order details using ERP System in a timely manner. – Receiving orders, ensure accuracy in billing charges, payments and disp More...

VAM Systems is currently looking for IT Technical Support (IT TECHNICAL SUPPORT OPERATION & PROJECT DELIVERY ) for our UAE operations with the following terms and conditions: Skills 1.Talented and enthusiastic individual to join the Technical Support Team should have certified on I More...

VAM Systems is currently looking for IT Technical Support (IT TECHNICAL SUPPORT OPERATION & PROJECT DELIVERY ) for our UAE operations with the following terms and conditions: Skills 1.Talented and enthusiastic individual to join the Technical Support Team should have certified on I More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposin More...

We are seeking to hire a PR (Public Relations) specialist for a high-end medical center in Dubai, who will be responsible for building and maintaining a positive image for the company. You will be in charge of establishing and maintaining relationships with consumers, community, emplo More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

URGENT HIRING:A leading Cigarette Manufacturer in UAE urgently requires an Experienced: IT TECHNICIAN that can join immediately. Preferred with experienced and inside UAE only.Requirements: Previous working experience as IT Technician for at least 5 years Degree in Computer Science, e More...

Responsibilities: Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community me More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times.

Responsibilities: Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients&rsq More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...