Guest Relations Jobs in UAE

About Us At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own se More...

Collect and sort guest laundry items: Gather soiled laundry from guest rooms, sort them by color, fabric type, and cleaning requirements to ensure proper care and prevent damage. Operate laundry equipment: Safely and efficiently operate washing machines, dryers, and other laundry e More...

As Guest Service Attendant, you will ensure all guest's needs are met and they are assisted in a warm and personalized manner. You will be responsible for the setup and maintenance related to the beach, Aquaventure, Towel Cabanas, Guest Buggies, and Guest Cabanas. You will keep a More...

Responsibilities: Oversee the front desk operations and ensure exceptional guest service Supervise and train front desk staff Handle guest check-ins and check-outs efficiently Resolve guest complaints and issues in a timely manner Maintain accurate records and reports Coordinate with More...

Offer consistently professional, friendly, warm and engaging service Ensure guests are greeted appropriately upon arrival in a warm manner Open car doors for arriving and departing guests and escort them to the lobby Control all guest car keys and ensure that cars are delivered w More...

Coordinate the organization and administrative functions in all areas of the Rooms Division. Oversee the operation and co-ordination of the operating department through their respective managers. Provide solutions to improve problem areas and assist in implementing corrective meas More...

Supervise and coordinate daily operations of the all-day dining and in-room dining (IRD) areas in the hotel's food and beverage department. Ensure efficient and smooth service delivery, maintaining high standards of quality and guest satisfaction. Monitor inventory levels and More...

Our client is a leading luxury fine dining restaurant & lounge in Dubai is looking for an experienced Reservations Manager.What will you doManage the reservation system including table assignments seating arrangements and guest preferencesDevelop and implement reservation policies More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...

To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Team Member satisfaction and delivery of prompt, courteous service. Prompt and courteous delivery of all orders, maintaining a positive More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

Full job description Develop and Maintain a Courteous and Professional Relationship with the Guest. Handle Guest Complaints and Ensure Response is Given within the Decided Timeframe. Guide Technicians to Acquire a thorough Comprehension of the Guest Needs, Mistakes and Misunderstandin More...

Job Description Manage the functioning of all departmental employees and facilities (Reception, Guest Service Center, Bell team, Drivers, Concierge, Guest Experience, Night shift – 45 person manning) Develop and maintain a motivational working environment within the department taking More...

Every day is different, but you’ll mostly be: Loyalty Program Management - Develop, implement, and manage the hotel's food and beverage loyalty program. Monitor and analyze the effectiveness of the loyalty program, making adjustments as needed to ensure optimal performance and guest More...

Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. Ensure product knowledge is up to date. Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies. Support as r More...

Welcome guests in a warm and friendly manner, ascertain their dining needs. Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow. Respond to guest inquiries and requests in a timely, friendly, and efficient manner. Perform More...

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appeara More...

Summary Job Description Reliable and engaging. As a Resort Host, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. Responsibilities Constantly apply More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special reque More...