Guest Relations Jobs in UAE

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of one-year experience in a similar position in a 5-star hospitality company. A stron More...

Roles and responsibilities It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regul More...

Greet guests and present them with the menu. Inform guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and try to upsell. Take food and beverage orders from the guest on the order taking pads. Accepting payments, issuing r More...

Roles and responsibilities The ideal candidate for the position of Ordertaker should have a minimum of 1 to 2 years of experience in a similar role within the context of a luxury hotel or restaurant. International experience is highly preferred, and exceptional communication skills a More...

Roles and responsibilities Main Responsibilities Plan and supervise the day-to-day operations of the reception section which are related to the arrival and departure of guests, including room sales, the room assignments of VIPs, Groups, and Crews, and room registrations. Coordi More...

Assist in supervising and training housekeeping staff, including room attendants, housekeeping supervisors, and laundry staff. Ensure that all team members adhere to hotel standards and procedures. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to More...

Job Purpose:Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager perform all duties connected with arriving and inhouse guests ensure that all our regular and VIP guests receive high quality personalized service an Engaging Dynamic Guest Experie More...

Job Purpose:Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager perform all duties connected with arriving and inhouse guests ensure that all our regular and VIP guests receive high quality personalized service an Engaging Dynamic Guest Experie More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Maintain standards of food & beverage quality and guest service quality Coach, train and manage employees within the hotel s organization structure Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department Contribute to the profitability More...

The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that o More...

Oversee the front desk operations, ensuring all guests receive prompt, professional, and courteous service. Handle guest check-ins and check-outs, room assignments, and special requests. Address and resolve guest complaints and concerns in a timely and effective manner. Coordinat More...

Oversee daily Food & Beverage operations, ensuring top-tier service and guest satisfaction. Lead, train, and motivate the F&B team to deliver memorable dining experiences. Manage inventory, orders, and supplies to ensure smooth operations. Ensure consistent delivery of hi More...

An opportunity has arisen for a Bar Manager to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Manage and lead bar staff, fostering a cohesive team environment through effective training and development initiatives. Maintain current li More...

Coordinate and manage the overnight operations of the hotel whilst enhancing the guest experience – every guest, every interaction, every day. Be proactive and resourceful when attending to guest requests. Take initiative to ensure that interactions with our customers are po More...

Ensure all recreation equipment are in proper operational condition and are cleaned on a regular basis. Ensure all recreation facilities are cleaned, vacuumed, and properly stocked with necessary amenities and supplies according to anticipated business volume. Notify engineering im More...

An opportunity has arisen for an Assistant Bar Manager to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Supervise and support bar staff, fostering a collaborative team environment through comprehensive training and development program More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

Roles and responsibilities Responsible for smooth and efficient day-to-day operations of Health Club. Accountable for the members and guest experience, safety and profit/loss of the business. Manage all the staff and operation to ensure that friendly, engaging and professional servic More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; ist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-ho More...