Guest Relations Jobs in UAE

Roles and responsibilities The Uniform Attendant is responsible for ensuring that all hotel uniforms at Mandarin Oriental Downtown, Dubai, are handled with care, consistently available for colleagues, and maintained in excellent condition. This role involves managing the timely distr More...

Finance ManagerA Finance Manager will lead the Finance department and associated operations such that account management reporting and interdepartmental and vendor relations are managed to optimise the hotels profitability.What will I be doingAs Finance Manager you will lead the Finan More...

Lead and oversee the day-to-day operations of the Talent & Culture Department for Grand Mercure Dubai City and ibis Style Dubai Airport through collaboration with senior and junior leadership on the implementation of the Talent & Culture strategy. Promote Heartist culture a More...

Finance ManagerA Finance Manager will lead the Finance department and associated operations such that account management reporting and interdepartmental and vendor relations are managed to optimise the hotels profitability.What will I be doingAs Finance Manager you will lead the Finan More...

ITP Media Group (ITP) is one of the largest media companies in the Middle East with a portfolio of more than 80 brands. The company delivers quality uptodate content to its readers viewers users and followers through digital print events awards video content social media platforms and More...

Supervises and directs Concierge, Bell Desk activities and Bell Staff as well as Doormen, Valet Parking and airport transportation requirements Responsible for sorting and distributing guests’ and administrative mail Provides information pertaining to all hotel services, loc More...

Clean assigned guest rooms according to standards established by the hotel. It involves but is not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, and vacuuming the carpet. Whilst cleaning the room, ver More...

responsibilities such as: • Receive each guest call in a professional and friendly manner • Maintain effective communication with all related department to ensure smooth service delivery • Handle every query in a polite and courteous manner and exceed guest expectations • Ensure gues More...

Roles and responsibilities First impressions are everything! As a Guest Service Centre Agent / CID Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What You Will Be Doing Take More...

Welcomes and registers hotel guests, explaining the accommodations and elishing credit or od of payment Checks guest out of the hotel, preparing and explaining the bill Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special More...

Responsible for pick-up and delivery of guest laundry. Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed. Count and verify all items as per the laundry and dry cleaning lists and record collection and deliv More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible ists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Re More...

Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those mar More...

Roles and responsibilities Responding to guest inquiries via phone, email, or in-person, providing information about hotel services and local attractions. Assisting with reservations, cancellations, and changes to guest bookings. Coordinating with other departments to fulfill guest r More...

Inputs all Guests, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response system Monitors all calls that are in queue and answers appropriately. Co-ordinates and assigns by dispatching work orders to the appropriate department and staff and e More...

Collect keys and daily assignments, preparing the trolley and necessary equipment for efficient task performance and to prevent delays. Maintain and clean guest rooms, replenishing room supplies according to the hotel's Standards of Performance. Clean and replenish bathrooms, More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company. More...

Welcome guests upon arrival and conduct a general orientation of the Suite / Villa for the guests Act as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guest Identify and anticipate guest needs and ensure personalized service More...

Summary Job Description A Concierge Supervisor plays a vital role in ensuring the success of a guest's stay by creating memorable experiences and lasting impressions. This role requires a genuine affinity for people and a collaborative approach to working with guests and fellow More...

responsibilities such as: • Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure • Maintain effective communication with all related departments to ensure smooth service delivery • Maintain an up to date knowledge of the More...