Guest Experience Leader Jobs in Dubai

Responsibilities: Meet & greet guests coming to restaurants & banquet functions Offer full RAP (Towels/dates/rosewater) to all guests checking in Prepare fresh cold/hot towels Escort to suites while explaining all hotel facilities Do check-in procedures ensuring full regi More...

Responsibilities: To set a high example in regard to punctuality, appearance, courtesy, performance, attitude, leadership, guest relations, observance of the house rules, loyalty to Management and interdepartmental co-operation. To maintain open line of communication and co-ordina More...

Responsibilities: Assists guests with general enquiries about the hotel, its facilities, events and functions taking place and about Dubai and the surrounding area. Makes restaurant reservations for the guests at the hotel’s restaurants – either via the Reservations Of More...

Responsibilities: Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support Supervises closely and monitors the cashiering function of the outlet to ensure compliance with Jumeirah Cashiering Procedures Monitor custo More...

Responsibilities: Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow More...

Responsibilities: Planning and assigning daily work. Train, guide and evaluate new/old warehouse workers with respect to the ERP and best practices. Ensure that Purchases of Consumables from Sellers are accurately accounted for and in-warding into the WMS and Consumable Management More...

Planning and assigning daily work. Train, guide and evaluate new/old warehouse workers with respect to the ERP and best practices. Ensure that Purchases of Consumables from Sellers are accurately accounted for and in-warding into the WMS and Consumable Management Tools. Ensure tha More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash conta More...

Responsibilities: Management of customer experience measurement, including loyalty, TCE, TRIM and NPS components Share and present all insights with key stakeholders (Sales, Marketing, Customer Service, and Technology), as we as periodic reporting and presentations to management. More...

- Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference through our Corporate Social Responsibility activit More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Responsibilities: Prepare the daily delivery and assembly schedule based on the previous day’s sales and backlog. Maintain the KPI reports and preparing an action plan for areas of concerns. Collaborate with Call Centre to reduce the root cause of complaint by gap analysis. More...

Responsibilities: Support the stores by producing buying guides for complex product series Maintain ongoing communication with the IKEA range distributor regarding all issues related to the range and the annual IKEA range cycle Coordinate all issues with regard to the IKEA range b More...

Responsibilities: Ensure that the stocks available in the warehouse are sufficient to meet the delivery and assembly requirements. Ensure that the agreed schedule for the day is in place to avoid queues and high waiting time. Support the co-workers when they cannot resolve customer More...

Responsibilities: Develop the set right from the floor plan drawn to scale, deciding on interiors and upon receiving approval from the Com-In Manager and the Sales Manager, building the set with Assistance of carpenters. Be knowledgeable about current market trends, fashion and soci More...

Responsibilities: Support Sales & Supply Support manager in creating awareness in the commercial team on availability issues and thereby enabling their action to minimise the impact on our customers. Be aware about department action plan and support the goals and targets given b More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...