Guest Experience Expert Guest Relations Agent Jobs in Dubai

Role Description:The Design manager is responsible for managing a portfolio of projects in line with management requirements and responsible for all aspects related to the production of a successful proposal and design packages including enforcement of processes and quality addition to ensuring fol...

Please note that this is not an exhaustive list of everything that needs to be done.  Employees at Anantara Dubai Palm Jumeirah Resort & Spa always find new ways to look after the business their guests and their associates. Within this the key responsibilities for this position are:Is responsible fo...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Role Overview: As a Guest Experience Specialist you will be the heart of our luxury hotel dedicated to creating unforgettable experiences for our discerning devotees. Your passion for hospitality and commitment to excellence will ensure that every devotee feels valued and cherished throughout their...

DescriptionPOSITION SUMMARY The Concierge Supervisor oversees daily concierge operations to ensure guests receive outstanding personalized service throughout their stay. This role manages the concierge team in delivering hotel services such as guest assistance transportation arrangements restaurant...

MAIN DUTIES:AdministrationCoordinate and assist with organizational mailings as needed.Attend other corporate department meetings as needed.Schedule activities for guests.Trace relevant statistics about clienteleCoordinate all activities for guests with conciergeAnswer and send emails following Sofi...

Primary Responsibilities VOICE OF THE GUESTAs the project leader he/she should support GM to lead and grow all Guest Experience initiatives within the propertyFocuses on guest satisfaction when identifying business improvement opportunitiesRepresent the guests voice within the hotel; centralize and...

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...

DescriptionPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach entertainment zone/game-room fitness center and child activities center. Encourage recruit r...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

Greet guests upon arrival assist with check-in procedures and provide information about hotel facilities services and local attractions. Act as a point of contact for guests throughout their stay addressing inquiries requests and concerns promptly and courteously. This may include arranging transpo...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

A Personal Concierge Agent with Waldorf Astoria Hotels and Resorts is responsible for delivering personalized service by offering information about the hotel and the surrounding area to all Guests and VIP Guests throughout their stay at the hotel.What will I be doingAs a Personal Concierge Agent you...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

How does your working day look like Prepare all the required activities for the hotel guests according to the Protocol and the Guest Services SOP manual and the cultural characteristics of the GCC region focusing in providing high quality services and treatment so as to meet and exceed the expectati...

To use the proper telephone etiquette as per Sofitel standards.To respect the privacy of the guests and the confidentiality of the information.To assist and to coordinate the daily activity with the butlers and the Club Millesime Lounge Supervisor and to replace him/her whenever needed.To call the C...