Guest Experience Agent Jobs in Dubai

Responsibilities: To be considered for this role you must have experience of working as a Reservations Agent within a 4 or 5 Star hotel or apartments and have knowledge of the Opera Booking System. If this sounds like you and you are passionate about providing thoughtful and generou More...

Responsibilities: Preparing and managing budgets. Attracting new tenants through advertising, property viewings, and encouraging referrals. Interviewing tenants and running credit checks. Setting rental rates, negotiating and enforcing lease agreements. Addressing tenant compla More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively l More...

Transforms a request for information into a potential reservation as soon as there is an opportunity. Does not disclose any financial information or any other information of the Accor Hotels. Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pi More...

Book room reservation requests, enter rooming lists, and update accurate information in the system Recommend property facilities and assist guests with information and special requests Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pitch to More...

Register and room all guest arrivals according to established procedures Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system Maintain cashier float and ensure accurate daily report of all money received Cash hotel More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guaran More...

Responsibilities: Create a talent acquisition strategy. Interview candidates who are applying for a job. Assess the needs of current employees. Adjust employee benefits according to observed needs. Conduct employee satisfaction surveys. Visit job fairs at schools or universiti More...

To maintain personal contact with guests and act as hotel ambassador to greet and communicating with guest at the lobby - To be totally familiar with room amenities, layout, rate structure, outlets (e.g. operating hours, menu, prices), facilities and services offered in the hotel - More...

Responsibilities: Preparing and managing budgets. Attracting new tenants through advertising, property viewings, and encouraging referrals. Interviewing tenants and running credit checks. Setting rental rates, negotiating and enforcing lease agreements. Addressing tenant compla More...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Responsibilities: Understand the market context, collate requirements/feedback and launch projects accordingly Voice of Captain and Customer: Be the voice of Customer and Captain in all conversations to ensure experience is at the center of all decision making. Collaborate with a w More...

Responsibilities: Hiring, developing, and inspiring the design team, or selecting a design team from existing company employees. Meeting with clients to discuss their needs and the design elements they want. Interpreting abstract business concepts and client briefs and turning th More...

Responsibilities: Understanding project requirements and ideas. Using graphic techniques to create drafts. Producing logos, banners, and interfaces. Pitching creative concepts. Collaborating with the team to launch projects. Using feedback from other designers to improve.

Responsibilities: Managing content development. Resolving client queries and problems. Managing and guiding junior consultants. Supporting business development activities. Performing financial analyses. Assessing computing needs, shortcomings, and requirements. Overseeing dai More...

Responsibilities: Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop individualized and group training programs that address specific business needs. Develop training manuals that target tangible r More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and More...