Customer Service Jobs in Dubai - New Vacancies in Sep 2021 - Drjobs.ae

9159+ Customer Service Jobs in Dubai

Customer service can be defined as the act of supporting the customer by providing professional, high quality, and helpful service before, during, and after the customer’s needs are met. This support can be provided face-to-face or through different media such as live chat customer service, social media customer service, Email support, or Phone support. Companies, nowadays, value their customers by presenting customer-oriented services because customer service can make or break the company’s reputation. So, Customer service jobs in Dubai are in high demand.... Read More

 With the booming employment sector in Dubai, you have a great chance, as a job seeker, to get a customer service job in Dubai because it becomes an essential department in each company. Also, you can choose between working in a full time customer service or a part time customer service job in Dubai.

Support specialists, customer support specialists, guest service agents, call center agents are all different titles for customer service representatives. Customer service jobs are available in all industries in Dubai, such as tourism, digital marketing, call centers, retail, and banking. There are customer service jobs for experienced professionals and freshers as well.

 

What are the popular customer service jobs in Dubai?

  • Customer service representative jobs in Dubai
  • Customer service executive jobs in Dubai
  • Customer service associate jobs in Dubai
  • Customer service team leader jobs in Dubai
  • Customer service manager jobs in Dubai
  • Customer service coordinator jobs in Dubai
  • Customer service jobs in Dubai banks
  • Customer service jobs in Dubai Metro
  • Customer service call center jobs in Dubai

 

What are the popular industries for customer service jobs in Dubai?

 

Where can job seekers find customer service jobs in UAE?

 

What is the job description of a customer service representative?

  • Ensure customer satisfaction and provide professional customer support.
  • Communicate with customers through various channels.
  • Process orders, forms, applications, and requests.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Take or processing orders for a product or service.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Open customer accounts by recording account information.
  • Maintain customer records by updating account information.

 

What are the top 10 companies hiring customer service representatives in Dubai?

  • Etisalat
  • FAB
  • DU
  • FlyDubai
  • Emaar
  • Dubai Mall
  • Chalhoub Group
  • Al Tayer Group
  • DAMAC Properties
  • Sharaf DG

 

What are the qualifications required for customer service jobs?

  • High school diploma/ University Degree
  • Familiarity with office software and phone systems
  • Fluency in Arabic and English
  • Familiarity with CRM systems
  • Minimum of 2 years of work experience in customer support

 

What are the personal skills required to be a customer service representative?

  • Good English communication skills
  • Ability to work under pressure
  • Knowledge of the product
  • Problem-solving skills
  • Market knowledge
  • Documentation skills
  • Excellent customer service skills
  • Attention to details
  • Ability to read customers
  • Persuasion skills
  • Closing ability
  • Willingness to learn

 

What is the salary range of customer service representatives in Dubai? 

The average salary for customer service representatives varies widely depending on the years of experience and workplace. While a person who works in the call center or customer service in Dubai can earn around 8,670 AED to 21,700 AED, the average salary of a customer service manager in Dubai starts from 10,600 AED to 34,700 AED.

*All salary ranges according to salaryexplorer.com

 

What are the working hours for customer service in Dubai? 

As per the UAE Labor Law, the working week in Dubai varies between 40 and 48 hours, depending on the company’s policy. The working day reduced to 6 hours in the month of Ramadan. Some businesses, hotels, and cafes may extend the working day to 9 hours after getting approval from MOHRE. In general, Customer service representatives have to work night shifts, on weekends, and during holidays.

 

What are the benefits of getting a customer service job in Dubai?

  • The most prominent benefit is that all salaries in Dubai are tax-free.
  • The job is lucrative since there are bonuses and commissions over the basic salary.
  • In almost all customer service jobs, there is NO experience required.
  • There are many industries in which you can work as a CSR.
  • Professional growth.
  • Expatriates will have a work permit and residence visa.
  • Lucrative salary package including monthly bonus, profit share, housing allowance, transportation or cash alternative, annual leave, annual travel ticket, and end of service benefit.

 

Below is a comprehensive list of the latest Customer service jobs in Dubai. The list includes job roles, description, salary range, responsibilities, and more details.

UAE Dubai Customer Service
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Experience1 Year
Salary AED 0 - 5,000

Job brief We are looking for an Asian customer-oriented service representative. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through ope ...

Posted Few days ago Key Skills : Customer Service
Experience2 Years - 4 Years
Salary AED 2500 - 3000

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Maintains customer records by updating account information. ...

Posted a week ago Key Skills : Not Specified
Experience0 Years - 5 Years
Salary AED 3000 - 4000

Looking for a suitable candidate who is well versed in the English language and can answer phone calls, understand customer queries and help the customer out. A lot of the customer communication would also be through email so being well versed with Microsoft Outlook is important. More so the role wo ...

Posted Few days ago Key Skills : Not Specified
Experience1 Years - 4 Years
Salary AED 3000 - 3500

Should be on spouse/ Parent Visa Available to join in our Dubai Branch The candidate should: Monitor & Manage member queries/concerns/requests & Govern through internal escalation process Complains & Retention Process To maintain the team effectively towards the customer satisfaction (CA ...

Posted Few days ago Key Skills : Not Specified
Experience0 Years - 7 Years
Salary Do not disclose

Position Officer-Customer Service To execute the Customer service activities and ensure careful handling of all the customers. Key Responsibility Areas Responsible and accountable for responding to customer requests and questions regarding service, products and account information in a p ...

Posted Few days ago Key Skills : Not Specified
Experience4 Years - 7 Years
Salary Do not disclose

Customer Service Supervisor is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the customer service supervisor must build and maintain a strong relationship with the client. They will be the lead point of ...

Posted Few days ago Key Skills : Not Specified
Confidential
Experience1 Years - 5 Years
Salary AED 2500 - 3000

Urgently Required in Dubai Receptionist Cum Customer Service( Filipino) Experienced in Shipping and Logistics. Age Below 30yrs Minimum Experience 1yr Under Graduation Responsibility taking care customers MS Office ...

Posted a week ago Key Skills : Not Specified

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionali ...

Posted a week ago Key Skills : Not Specified

Job Role : Customer Service Officer ( Freight Forwarding) Job Location - Dubai , JAFZA Gender :Male Nationality :Indian Years of Experience : Min 3-5 years Salary - AED 3500 to 5000 Job Responsibilities : . Answer customer inquiries via phone, email, and in-person . Direct customer ...

Posted a week ago Key Skills : Not Specified

We are looking for an Asian Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at t ...

Posted Few days ago Key Skills : Customer Service
Experience0 Years - 4 Years
Salary AED 3300 - 4000

WORK FROM YOUR HOME SWEET HOME! Many people are working at home now. Join the trend! With Concentrix, a global leader in customer experience management, you can deliver exceptional experiences for our clients’ customers – all from the comfort of your own home! HOW WILL YOU BENEFIT FROM O ...

Posted September 20,2021 Key Skills : Not Specified
Experience2 Years - 2 Years
Salary AED 0 - 0

Must have own visa (husband/ father visa) and available to start immediately. Good English communication is important. 6 days a week working with a friendly Management team to help with your development.Excellent English communication skills - At least year experience in a retail Sales Assistant ...

Posted Few days ago Key Skills : Not Mentioned

Handle routine customer complaint promptly and courteously. Update HUTI and create cases in CRM tool Ensure that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction. All articles are handed out as per the customers’ receipts to ensure accuracy ...

Posted Few days ago Key Skills : Not Mentioned
Experience2 Years - 2 Years
Salary AED 0 - 0

We are looking for an Asian customer-oriented service representative. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and int ...

Posted Few days ago Key Skills : Not Mentioned
Experience2 Years
Salary Negotiable

Only the candidates from Philippines are required hence they are welcome to submit in resumes We are interested in only the female candidates to submit in their applications for this role Having excellent knowledge of management methods and techniques with the proficiency in English Applicants shoul ...

Posted Few days ago Key Skills : Not Mentioned
Experience1 Years - 3 Years
Salary AED 0 - 0

Description A Leading company in Dubai requires a Customer Service Staff. Candidate must have experience handling customer calls, queries, complaints. He / She should have good communication skills. With 1-3 years’ experience in the same field. Having courier experience is an advantage ...

Posted Few days ago Key Skills : Not Mentioned
Experience1 Years - 1 Years
Salary AED 0 - 0

Customer Service Representative Job Description Template We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role yo ...

Posted Few days ago Key Skills : Not Mentioned
Experience0 Years - 1 Years
Salary AED 0 - 0

Handle and resolved customer complaints Display time flexibility towards shifts as per work floor requirements Provide customer with a product knowledge Produce valid leads to sends customer to the kiosk All are welcome to call and come for walk in interview. ...

Posted Few days ago Key Skills : Not Mentioned

We are looking for a positive, enthusiastic and fun Sales lady to work on a small fashion boutique in Nakheel Mall on The Palm. Must have own visa (husband/ father visa) and available to start immediately. Good English communication is important. 6 days a week working with a friendly Management ...

Posted Few days ago Key Skills : Not Mentioned

Service Crew Premium Job

Experience0 Years - 1 Years
Salary AED 1700 - 1900

1) Must be comfortable in operating computer driven POS system for daily sales receipts and deliveries. 2) Must be to provide daily cash opening and closing report and cash handover. 3) Have to handle daily stock keeping of outlet for bakery products and raise daily requirement to production as pe ...

Posted Few days ago Key Skills : Not Specified