7730+ Customer Service Jobs in Dubai
Customer service can be defined as the act of supporting the customer by providing professional, high quality, and helpful service before, during, and after the customer’s needs are met. This support can be provided face-to-face or through different media such as live chat customer service, social media customer service, Email support, or Phone support. Companies, nowadays, value their customers by presenting customer-oriented services because customer service can make or break the company’s reputation. So, Customer service jobs in Dubai are in high demand.... Read More
With the booming employment sector in Dubai, you have a great chance, as a job seeker, to get a customer service job in Dubai because it becomes an essential department in each company. Also, you can choose between working in a full time customer service or a part time customer service job in Dubai.
Support specialists, customer support specialists, guest service agents, call center agents are all different titles for customer service representatives. Customer service jobs are available in all industries in Dubai, such as tourism, digital marketing, call centers, retail, and banking. There are customer service jobs for experienced professionals and
What are the popular customer service jobs in Dubai?
- Customer service representative jobs in Dubai
- Customer service executive jobs in Dubai
- Customer service associate jobs in Dubai
- Customer service team leader jobs in Dubai
- Customer service manager jobs in Dubai
- Customer service coordinator jobs in Dubai
- Customer service jobs in Dubai banks
- Customer service jobs in Dubai Metro
- Customer service call center jobs in Dubai
What are the popular industries for customer service jobs in Dubai?
- Airport jobs in Dubai
- Banking jobs in Dubai
- Real Estate jobs in Dubai
- Transportation jobs in Dubai
- Travel and tourism jobs in Dubai
- Retail jobs in Dubai
- Digital Marketing jobs in Dubai
- Logistics jobs in Dubai
- Telecommunication jobs in Dubai
- Hotel and Hospitality jobs in Dubai
Where can job seekers find customer service jobs in UAE?
- Customer service jobs in Abu Dhabi
- Customer service jobs in Sharjah
- Customer service jobs in Ajman
- Customer service jobs in Ras Al Khaimah
- Customer service jobs in Umm Al Quwain
- Customer service jobs in Fujairah
What is the job description of a customer service representative?
- Ensure customer satisfaction and provide professional customer support.
- Communicate with customers through various channels.
- Process orders, forms, applications, and requests.
- Identify and assess customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take or processing orders for a product or service.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
- Open customer accounts by recording account information.
- Maintain customer records by updating account information.
What are the top 10 companies hiring customer service representatives in Dubai?
Etisalat - FAB
- DU
FlyDubai - Emaar
- Dubai Mall
Chalhoub Group- Al Tayer Group
- DAMAC Properties
Sharaf DG
What are the qualifications required for customer service jobs?
- High school diploma/ University Degree
- Familiarity with office software and phone systems
- Fluency in Arabic and English
- Familiarity with CRM systems
- Minimum of 2 years of work experience in customer support
What are the personal skills required to be a customer service representative?
- Good English communication skills
- Ability to work under pressure
- Knowledge of the product
- Problem-solving skills
- Market knowledge
- Documentation skills
- Excellent customer service skills
- Attention to details
- Ability to read customers
- Persuasion skills
- Closing ability
- Willingness to learn
What is the salary range of customer service representatives in Dubai?
The average salary for customer service representatives varies widely depending on the years of experience and workplace. While a person who works in the call center or customer service in Dubai can earn around 8,670 AED to 21,700 AED, the average salary of a customer service manager in Dubai starts from 10,600 AED to 34,700 AED.
*All salary ranges according to salaryexplorer.com
What are the working hours for customer service in Dubai?
As per the UAE Labor Law, the working week in Dubai varies between 40 and 48 hours, depending on the company’s policy. The working day reduced to 6 hours in the month of Ramadan. Some businesses, hotels, and cafes may extend the working day to 9 hours after getting approval from MOHRE. In general, Customer service representatives have to work night shifts, on weekends, and during holidays.
What are the benefits of getting a customer service job in Dubai?
- The most prominent benefit is that all salaries in Dubai are tax-free.
- The job is lucrative since there are bonuses and commissions over the basic salary.
- In almost all customer service jobs, there is NO experience required.
- There are many industries in which you can work as a CSR.
- Professional growth.
- Expatriates will have a work permit and residence visa.
- Lucrative salary package including monthly bonus, profit share, housing allowance, transportation or cash alternative, annual leave, annual travel ticket, and end of service benefit.
Below is a comprehensive list of the latest Customer service jobs in Dubai. The list includes job roles, description, salary range, responsibilities, and more details.
Reset
Job brief We are looking for an Asian customer-oriented service representative. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through ope ...
Should be on spouse/ Parent Visa Available to join in our Dubai Branch The candidate should: Monitor & Manage member queries/concerns/requests & Govern through internal escalation process Complains & Retention Process To maintain the team effectively towards the customer satisfaction (CA ...
Position Officer-Customer Service To execute the Customer service activities and ensure careful handling of all the customers. Key Responsibility Areas Responsible and accountable for responding to customer requests and questions regarding service, products and account information in a p ...
Customer Service Supervisor is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the customer service supervisor must build and maintain a strong relationship with the client. They will be the lead point of ...
We are looking for an Asian Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at t ...
Must have own visa (husband/ father visa) and available to start immediately. Good English communication is important. 6 days a week working with a friendly Management team to help with your development.Excellent English communication skills - At least year experience in a retail Sales Assistant ...
Handle routine customer complaint promptly and courteously. Update HUTI and create cases in CRM tool Ensure that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction. All articles are handed out as per the customers’ receipts to ensure accuracy ...
We are looking for an Asian customer-oriented service representative. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and int ...
Only the candidates from Philippines are required hence they are welcome to submit in resumes We are interested in only the female candidates to submit in their applications for this role Having excellent knowledge of management methods and techniques with the proficiency in English Applicants shoul ...
Customer Service Representative Job Description Template We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role yo ...
Handle and resolved customer complaints Display time flexibility towards shifts as per work floor requirements Provide customer with a product knowledge Produce valid leads to sends customer to the kiosk All are welcome to call and come for walk in interview. ...
We are looking for a positive, enthusiastic and fun Sales lady to work on a small fashion boutique in Nakheel Mall on The Palm. Must have own visa (husband/ father visa) and available to start immediately. Good English communication is important. 6 days a week working with a friendly Management ...
Description A Leading company in Dubai requires a Customer Service Staff. Candidate must have experience handling customer calls, queries, complaints. He / She should have good communication skills. With 1-3 years’ experience in the same field. Having courier experience is an advantage ...
Customer Service Representative Job Description Template We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role yo ...
Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by our team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest updates. Meeting with managers in the organization to plan strategi ...
Suggest means of improving sales as well as determine “slow moving” or “non-selling” items and recommend sales action. Be up to date with changes in the products range such as new items or changes in existing item and keep the Sales Manager informed of any customer&rsquo ...
- Must have previous work experiences in UAE as Service Crew - Excellent in customer service - Good looking Male - AVAILABLE TO JOIN IMMEDIATELY - Can communicate well in English - Can work under pressure and has a pleasing personality ...
We are looking for a result-driven Coordinator - Service to join our Service Centre Team based in Jaddaf, Dubai. You will be responsible for supporting daily Service Centre operations to ensure effective coordination between the technical team and Taqeef customers. The qualified candidate must have ...
We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a profess ...
We are looking for a result-driven Coordinator - Service to join our Service Centre Team based in Jaddaf, Dubai. You will be responsible for supporting daily Service Centre operations to ensure effective coordination between the technical team and Taqeef customers. The qualified candidate must have ...