Customer Service Jobs in Dubai - Vacancies in Oct 2020 - Drjobs.ae

69+ Customer Service Jobs in Dubai

Customer service can be defined as the act of supporting the customer by providing professional, high quality, and helpful service before, during, and after the customer’s needs are met. This support can be provided face-to-face or through different media such as live chat customer service, social media customer service, Email support, or Phone support. Companies, nowadays, value their customers by presenting customer-oriented services because customer service can make or break the company’s reputation. So, Customer service jobs in Dubai are in high demand.... Read More

 With the booming employment sector in Dubai, you have a great chance, as a job seeker, to get a customer service job in Dubai because it becomes an essential department in each company. Also, you can choose between working in a full time customer service or a part time customer service job in Dubai.

Support specialists, customer support specialists, guest service agents, call center agents are all different titles for customer service representatives. Customer service jobs are available in all industries in Dubai, such as tourism, digital marketing, call centers, retail, and banking. There are customer service jobs for experienced professionals and freshers as well.

 

What are the popular customer service jobs in Dubai?

  • Customer service representative jobs in Dubai
  • Customer service executive jobs in Dubai
  • Customer service associate jobs in Dubai
  • Customer service team leader jobs in Dubai
  • Customer service manager jobs in Dubai
  • Customer service coordinator jobs in Dubai
  • Customer service jobs in Dubai banks
  • Customer service jobs in Dubai Metro
  • Customer service call center jobs in Dubai

 

What are the popular industries for customer service jobs in Dubai?

 

Where can job seekers find customer service jobs in UAE?

 

What is the job description of a customer service representative?

  • Ensure customer satisfaction and provide professional customer support.
  • Communicate with customers through various channels.
  • Process orders, forms, applications, and requests.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Take or processing orders for a product or service.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Open customer accounts by recording account information.
  • Maintain customer records by updating account information.

 

What are the top 10 companies hiring customer service representatives in Dubai?

  • Etisalat
  • FAB
  • DU
  • FlyDubai
  • Emaar
  • Dubai Mall
  • Chalhoub Group
  • Al Tayer Group
  • DAMAC Properties
  • Sharaf DG

 

What are the qualifications required for customer service jobs?

  • High school diploma/ University Degree
  • Familiarity with office software and phone systems
  • Fluency in Arabic and English
  • Familiarity with CRM systems
  • Minimum of 2 years of work experience in customer support

 

What are the personal skills required to be a customer service representative?

  • Good English communication skills
  • Ability to work under pressure
  • Knowledge of the product
  • Problem-solving skills
  • Market knowledge
  • Documentation skills
  • Excellent customer service skills
  • Attention to details
  • Ability to read customers
  • Persuasion skills
  • Closing ability
  • Willingness to learn

 

What is the salary range of customer service representatives in Dubai? 

The average salary for customer service representatives varies widely depending on the years of experience and workplace. While a person who works in the call center or customer service in Dubai can earn around 8,670 AED to 21,700 AED, the average salary of a customer service manager in Dubai starts from 10,600 AED to 34,700 AED.

*All salary ranges according to salaryexplorer.com

 

What are the working hours for customer service in Dubai? 

As per the UAE Labor Law, the working week in Dubai varies between 40 and 48 hours, depending on the company’s policy. The working day reduced to 6 hours in the month of Ramadan. Some businesses, hotels, and cafes may extend the working day to 9 hours after getting approval from MOHRE. In general, Customer service representatives have to work night shifts, on weekends, and during holidays.

 

What are the benefits of getting a customer service job in Dubai?

  • The most prominent benefit is that all salaries in Dubai are tax-free.
  • The job is lucrative since there are bonuses and commissions over the basic salary.
  • In almost all customer service jobs, there is NO experience required.
  • There are many industries in which you can work as a CSR.
  • Professional growth.
  • Expatriates will have a work permit and residence visa.
  • Lucrative salary package including monthly bonus, profit share, housing allowance, transportation or cash alternative, annual leave, annual travel ticket, and end of service benefit.

 

Below is a comprehensive list of the latest Customer service jobs in Dubai. The list includes job roles, description, salary range, responsibilities, and more details.

UAE Dubai Customer Service
×

Filter

Refresh Reset

Outbound telesales calls on a daily basis, promoting company’s products and their benefits Selling a range of products and services to both existing & new clients Contacting lapsed & new customers to them aware of organization’s products Contribute & participate in team meet ...

Posted a week ago Key Skills : Not Mentioned

SAP PM & EAM Consultant (Dubai, UAE)LocationDubai, Dubai, Middle East PP AdeccoJob type: SpecialistCategoryIT and TelecommunicationsSAP PM & EAM Consultant (Dubai, UAE)Adecco Middle East is currently recruiting for a SAP PM & EAM Consultant for one of our prestigious client based in Du ...

Posted a week ago Key Skills : Not Mentioned

SailPoint IDM Consultant(Dubai.UAE) Adecco Middle East is currently recruiting for a SailPoint IDM Consultant a Fulltime/Permanent role for our prestigious client which is the most successful food manufacturing and distributing companies ...

Posted a week ago Key Skills : Not Mentioned

Lead multiple SailPoint IDM deployments for different customers. Provide technical leadership to implement projects successfully. Plan and implement large/complex projects including at least one SailPoint IIQ & IdentityNow implementation, applying the IAM system components to meet Customer bus ...

Posted a week ago Key Skills : Not Mentioned

Business Immigration Consultant position, formerly our Paralegal role, gives you the opportunity to work with a smart, motivated, and diverse peer group. Our exclusive focus on immigration means you will work in an exciting, ever-changing, and challenging environment with people who are passionate a ...

Posted October 18,2020 Key Skills : As a Business Immigration Consultant, you will: · Perform more substantive and client facing work than is typical for a Paralegal in a law firm setting including varied case related duties requiring specialized knowledge and skills in employment-based immigration matters · Be fluent with case management and other reporting tools and technologies used to manage data and information · Recommend solutions and process improvement to clients · Works with moderate supervision and guidance and be accountable for your individual results and their impact on your team · Work with clients to perform intake of cases, troubleshooting issues and establishing case strategy · Analyze case documents and prepare immigration applications for filing with the appropriate government agency · Draft petitions, applications and specialized support letters detailing eligibility for visa classification and other immigration benefits. · Communicate regularly with clients and foreign nationals regarding procedural and case processing issues · Assist with the review of cases · Review and approve client billing under the supervision of partner or attorney · Prioritize and assign cases, monitor workload, and production. · Oversee the status of cases through utilization of case management and billing systems · Run reports as needed · Work closely in a team environment and provide updates while building knowledge of firm and client processes. · Receive continuous training and development on requirements for various types of non-immigrant and immigrant visa petitions and applications. · Assist in the hiring and training of new team members and identify ways to improve team productivity and office-wide projects

Experience Years as Team Leader managing a team of telesales agents.Preferably experienced in insurance, telecom or banking industry .Excellent communication skillsRequire telesales and insurance experience Job Types: Full-time, Contract Salary: per month Experience: team leader : years (Require ...

Posted a week ago Key Skills : Not Mentioned

WE are Dubai based Audit firm, urgently looking to hire Business Development Executive with previous work experience in any audit or accounting firm. ...

Posted a week ago Key Skills : marketing Skill

Collecting information about a commercial property and arranging for the appropriate marketing material to be created Expert up-to-date knowledge of the rules and regulations and current pricing yields (price per square foot or meter etc) within Dubai Confident and clear communication with sellers, ...

Posted a week ago Key Skills : Lease Agreements,Property Management,Sales Experience

Duties and Responsibilities: - Actively promote the companies services - Lease and Sell property. - Maintain regular contact with Developers, landlords, investors, tenants and owners to find new opportunities and assess existing ones - Attend property viewings with prospective buyers and tenants ...

Posted a week ago Key Skills : sales ,Negotiation and selling skillsAmbition, drive and charisma.

Experience Years as Team Leader managing a team of telesales agents Preferably experienced in insurance, telecom or banking industry.Excellent communication skills Require telesales and insurance experience Job Types: Full-time, Contract Experience: team leader : years (Required) Location: Dubai ( ...

Posted Few days ago Key Skills : Not Mentioned

Outbound telesales calls on a daily basis, promoting company’s products and their benefits Selling a range of products and services to both existing & new clients Contacting lapsed & new customers to them aware of organization’s products Contribute & participate in team me ...

Posted Few days ago Key Skills : Not Mentioned

Call Center handles inbound and outbound calls. Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product ...

Posted Few days ago Key Skills : Not Mentioned

Job brief We are looking for an Asian customer-oriented service representative. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through ope ...

Posted a week ago Key Skills : Customer Service

We are looking for an Asian Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at t ...

Posted a week ago Key Skills : Customer Service

The Role Generate clients through cold calling Ensure CRM is updated and managed correctly Consistently achieve monthly appointments, KPI's and annual sales targets Qualifications and Skills UK Telesales/Cold Calling experience essential Excellent telephone manner Numerate and literat ...

Posted Few days ago Key Skills : Not Mentioned

Reports and Data/XML ports to import/export data  Convert Classical Report into RDLC Report. Convert Form into Page.  Role centre Security of pages.  upgrading version 2009R2 to BC365  Installation and configuration of Navision BC365 on premise  Creating Page Extension & Table ...

Posted Few days ago Key Skills : Not Mentioned

.Transportation not providedContract Duration: Temporary 1 Month Available to join immediately Job Description : . Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts ” when handling different topics. Identify customers’ needs, cl ...

Posted Few days ago Key Skills : Not Mentioned

.Transportation not providedContract Duration: Temporary 1 Month Available to join immediately Job Description : . Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts ” when handling different topics. Identify customers’ needs, cl ...

Posted Few days ago Key Skills : Not Mentioned

Dubai office based Leads provided by a team of Data Analysts First Class Training Fun, friendly working environment Opportunities to progress Great working hours The Role Generate clients through cold calling Ensure CRM is updated and managed correctly Consistently achieve monthly a ...

Posted Few days ago Key Skills : Not Mentioned

Job Description Maintains a positive, empathetic, and professional attitude toward customers always Responds promptly to customer inquiries Communicates with customers through various channels Acknowledges and resolves customer complaints Knows our products inside and out so that you can answer ...

Posted Few days ago Key Skills : Not Mentioned