Customer Service Off....
Customer Service Officer ( Freight Forwarding)
Posted on :
13-09-2021
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 720765
Job Role : Customer Service Officer ( Freight Forwarding)
Job Location - Dubai , JAFZA
Gender :Male
Nationality :Indian
Years of Experience : Min 3-5 years
Salary - AED 3500 to 5000
Job Responsibilities :
.
Answer customer inquiries via phone, email, and in-person
.
Direct customers to online resources
.
Update customer records in the system, including notes about interactions
.
Pitch ideas for improving customer care
.
Create and maintain reports about customer interactions
.
Attend weekly staff meetings
.
Participate in team-building activities
.
Develop a rapport with customers
.
Encourage customers to complete surveys
.
Make recommendations to management to improve customer experience
NOTE :
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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