Digital Customer Service Jobs in UAE

Hiring for a government client in Dubai.Candidates presently in UAE would be given preference.Minimum bachelor s degree in information technology or similar.12 years of experience for bachelors degree holders / 6 years for master s degree holders / 3 years for PhD.Professional cer More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customers needs.Data entry in various platforms.RequirementsQualifications:At least 3 year More...

Responsibilities: Meeting with the marketing and design teams to define advertising strategies and requirements. Conducting market research through techniques such as A/B testing to guide the marketing strategy. Developing and implementing digital advertising campaigns to increas More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms.

Providing recommendations about new features and product improvements. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to remain abreast of industry developments. Writing reports and presenting findings to Managers and Superv More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Analyzing marketing strategies to identify new opportunities. Developing consumer-based marketing and branding strategies. Liaising with management, marketing, sales, and production teams. Developing and launching new product lines and identifying new customers More...

Responsibilities: Developing and executing business strategies to achieve short and long-term goals. Reporting to the board, providing market insights and strategic advice. Developing and implementing business plans to improve cost-efficiency.

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

As a Digital Marketing Specialist, you will be responsible for all digital marketing campaigns, including generating leads, conducting market research and actively engaging with the business to optimize the performance of our digital strategies.

Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Providing recommendations about new features and product improvements. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to re More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Meeting with clients following the sale of software packages to collect data and other information required to customize software systems. Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of custom More...

Responsibilities: Managing and supporting a team of help desk technicians. Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management. Communicating with clients and providing in-per More...

Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Providing recommendations about new features and product improvements. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to re More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Measuring the performance of campaigns through web analytics tools (Google Analytics, WebTrends, etc.). Managing and updating social media platforms. Keeping up-to-date with trends in social media. Creating innovative content. Overseeing the company's email marketing campaig More...

Responsibilities: Completing all tasks set by the supervisor and assisting wherever possible. Observing existing strategies and techniques and offering suggestions for improvement. Conducting research and collating data.