Desk Staff Jobs in Dubai

Responsibilities: Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make t More...

Responsibilities: Maintain awareness of guest profile through Opera guest profile system Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out Deliver morning newspapers to rooms Maintain effective communication with all More...

Responsibilities: Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out Maintain effective communication with all related departments to ensure smooth service delivery Deliver morning newspapers to rooms Maintain awarenes More...

Responsibilities: Give a warm welcome and check in guests taking into account the established SOPs Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings Sell rooms to wa More...

Responsibilities: Escort arriving guests to their rooms whenever possible after the registration procedure has been completed at the front desk or at the Executive Club / Premier Leisure Club reception. Meet and escort guests to their rooms after arriving from the airport having com More...

Responsibilities: Abide by all policies and procedures as provided in the butler services SOP manual as well as the hotel & company policies and procedures at all times. Adhere to all hotel health & safety policies. Have working knowledge of the hotel operating system (Orac More...

Responsibilities Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk personal service and attention to all Guests, with particular emphasis to Club Rotana, VIP Guests, and Rotana Rewards Guests Proactively meet arr More...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Being responsible for the timely and accurately handling of high volumes of reservation requests through different channels such as telephone More...

Responsibilities Receive check-outs before reporting them as vacant Receive special requests from guests and carry them out Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported Prepare House More...

Responsibilities: Clean food processing facilities, storage rooms, walk in fridge’s, kitchen utensils, immediate corridors and holding areas as well as the operation equipment Work in close cooperation with all kitchen and service employees Ensure minimum wastage, breakage an More...

Responsibilities: Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / More...

Responsibilities: Provides table and or counter service of alcoholic / non-alcoholic beverages. Updates food and beverage knowledge required to carry out duties. Provides advice on food and beverage to guests. Receives and stores food and beverage adhering to all food hygiene regu More...

Responsibilities: Forward all guest complaints or problems to the manager on duty Ensure guests are greeted appropriately upon arrival in a warm manner Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request Demonstrate a complete underst More...

Responsibilities: Any other related tasks as designated by the Supervisor. Complete day-to-day activities by following all relevant departmental policies, processes, standard operating procedures. To provide information to the guests regarding the kid’s club and resort. Hand More...

Responsibilities: Take messages for guests and management as per the required standard Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls Maintain effective communication with all related department to ensure More...

Responsibilities: Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites Coordinate daily tasks with the Executive Sous Chef Follow the instructions and recommendations from the immediate superiors to complete the daily tasks More...

Responsibilities: Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll Update and maintain all housekeeping files Record all incoming calls, ensure More...

Responsibilities: Pick up any litter from corridors and pathways Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms, More...

Responsibilities: Develop the forecasts of the laundry production, consumption and demand taking into consideration peak periods to handle the availability of the necessary work force, material, or any other additional requirement. Create and design the laundry policies, procedures, More...

Responsibilities: Check the main information board regarding changes in any special events or other information regarding the organization Responsible for completing the daily checklist regarding mise-en-place and food storage Attend daily meetings with the Chef de Cuisine/ Sous Ch More...